Privacy and Security

Our state-of-the-art technology ensures that your banking information always remains safe and secure. Only you will have access to your CIBC FirstCaribbean Online Banking password, and you can change it as often as you like.

CIBC FirstCaribbean International Bank is committed to protecting your privacy when you visit our website. All Information you share with us will be treated with the strictest confidentially at all times.

Your personal information will not be disclosed outside the CIBC FirstCaribbean International Bank Group, except in circumstances advised to you at the time you apply for a product or service.

How we protect you

We want you to know when you bank with CIBC FirstCaribbean Online Banking, your security is our most important concern. When you Log on to your accounts, your confidential account information is protected by one of the most secure forms of encryption widely available for Internet browsers.

A truly secure banking environment is a partnership between you and your bank - so here is some information about how we ensure your security and how you can help.