Online Fraud Alerts

There are "phishing" e-mails currently in circulation targeting many financial services clients, including CIBC Caribbean Online Banking clients. CIBC wants to assure our clients that authorities are notified regarding messages targeted at our clients.

As some phishing sites have been known to distribute malicious software, we strongly recommend that you do not select the links provided in a phishing e-mail, as visiting these sites could place your computer at risk. We also recommend that you regularly check your deposit accounts and credit card statements to ensure that all transactions are legitimate.

CIBC Caribbean never sends text messages with links to advise clients of suspended accounts.

We are also receiving reports of “vishing”. This is a type of fraud where the customer receives a voice call, purporting to be from a financial institution to solicit the customer into providing personal/sensitive information. These calls may require you to provide your personal information over the phone and the caller may request you to download/use a remote desktop application. In these instances, the caller appears to be very professional and helpful.

Become cyber smart today and avoid scams. Never give out your personal or bank details over the phone, email or text message to an unknown or unverified person. CIBC Caribbean will NEVER ask you to download/use a remote desktop application. CIBC Caribbean will NEVER ask you for details such as your PIN number, password, account number, Card number, CVV or expiration date.

These are recent fraud alerts we have received. Select the message subject to review the related message.

Send an email to: fraud@cibcfcib.com

• Fraud Text 05/11/2024 Email

  • Dear Customer,

    You attempted to send $1850.20 BBD to Xio Baker at 10:28 AM (GMT). Your transaction has been completed successfully.

    If you did not perform this transaction please click here immediately

     

    Sincerely,

    CIBC Notification Service

     

• Fraud alert- Credit request 18/07/2024 Email

  • From: "Donotreply.alerts.cibcfcib.com" <XXXXXXX@caribsurf.com>

    Date: 2024-06-04 12:05 (GMT-04:00)

    Subject: $310 is on hold

     

    A credit request for $310.00 to your account is on hold.
    Login HERE to review and accept funds.

    Sincerely,

    CIBC Caribbean Notification Service.

• Transaction Notification 01/02/2024 Email

  • From: CIBC FirstCaribbean < xxxxxxxxxxxxx>
    Sent: January 31, 2024 12:55 PM
    Subject: Transaction Notification

     

    Dear Valued Customer,

    You have initiated a payment of $685.56 BBD from your account using CIBC FirstCaribbean Online Banking. If you did not do this, please Visit Here immediately.

    Sincerely,

    CIBC First Caribbean Notification Service.

• CIBC FirstCaribbean Transfer Alert 15/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 15, 2024 1:06 PM
    Subject: CIBC FirstCaribbean Transfer Alert

     

    Your account was charged $311.79 at Newman Supermarket, Bridgetown. If you did not perform this transaction, please Click Here immediately for a reversal.

• Online Transfer Alert 16/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 16, 2024 10:57 AM
    Subject: Online Transfer Alert

     

    Dear Customer,

    Your account was charged $411.79 at Jordans Supermarket, Barbados. If you did not perform this transaction yourself, please CLICK HERE immediately so get an instant refund.

     

• CIBC FirstCaribbean Transfer Alert 15/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 15, 2024 1:06 PM
    Subject: CIBC FirstCaribbean Transfer Alert

     

    Your account was charged $311.79 at Newman Supermarket, Bridgetown. If you did not perform this transaction, please Click Here immediately for a reversal.

• CIBC FirstCaribbean Transfer Alert 15/01/2024 Email

  • Sent: January 15, 2024 09:57 AM
    Subject: CIBC FirstCaribbean Transfer Alert

     

    Your account was charged $211.79 at Atlantis Bahamas Resorts. If you did not perform this transaction, please Click Here immediately for a reversal.

• CIBC FirstCaribbean Transfer---Alert 12/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 12, 2024 09:37 AM
    Subject: CIBC FirstCaribbean Transfer Alert

     

    Dear Customer,

    You sent $300.00 BBD to Suzanne Elizabeth Griffith at 08:35 AM (GMT).

    If you did not perform this transaction please Click Here immediately to get a reversal.

    Sincerely,

    CIBC FirstCaribbean Notification Service.

• Online Transaction Notification 11/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 11,2024 11:51 AM
    Subject: Online Transaction Notification

     

    Your card was charged $111.79 at NEWCO LTD, Barbados. If you did not perform this transaction, please contact us immediately by  Clicking Here.

• CIBC FirstCaribbean Transfer Alert 05/01/2024 Email

  • From: CIBC FirstCaribbean < XXXXXXX >
    Sent: January 5,2024 1:12 PM
    Subject: CIBC FirstCaribbean Transfer Alert

     

    Dear Customer,

    You have initiated a payment of $485.56 BBD from your account using CIBC FirstCaribbean Online Banking. If you did not do this, please click here immediately.

    Sincerely,

    CIBC First Caribbean Notification Service.

• Pending Transfer Alert 06/05/2024 Email

  • From: CIBC Caribbean <donotreply@firstcaribbeanbank.com>
    Date: 2 May 2024 at 11:12:27 AM GMT-5
    Subject: Pending Transfer Alert

    

    An incoming transfer is pending.
    Amount will be credited to your account upon transfer validation.   

    
    Click HERE to validate the transfer.

     

     CIBC Caribbean Bank

    This is a service email from CIBC Caribbean Bank. Please do not reply directly to this automatically generated email message.