Online, Text and Email Fraud

Learn about Online, Text and Email Fraud

 

Phishing

 

How phishing works

Phishing is a type of scheme that uses fraudulent email, web pages and text messages to gather personal, financial and sensitive information for the purpose of identity theft. Most commonly, users receive spam email (mass email messaging), text messages and pop-up windows that appear to come from legitimate businesses. People have been tricked by these deceptive solicitations into sharing passwords, social insurance, credit card and bank account numbers.   Phishing emails and text messages are often sent out as spam to numerous recipients and appear to come from legitimate businesses, sometimes even duplicating legitimate logos and text. Within a phishing email, you may be requested to click on a link that takes you to a fraudulent site or pop-up window where you are asked to submit personal and financial information. A phishing text message may request that you send personal information back to the sender through text message or call a phone number.

What phishers do with your personal information

 

How CIBC Caribbean protects you from phishing

Phishers can access your accounts using your passwords and other information to withdraw money or make purchases. Personal information can also be used by phishers to open new bank or credit card accounts in your name.   In order to increase the chances of a response, messages may imply a sense of urgency or an immediate risk to bank accounts or credit cards if you fail to answer. Special offers and prizes may also be promoted as incentives.

Contact us: 

If you suspect you have been a victim of fraud, call us at 1 866 743 2257 or email us at fraud@cibcfcib.com.

 

 

Learn about different forms of phishing

 Email phishing

Fraudsters send emails with malicious links to get information through downloads or links. These emails copy a business' design brand and style to make them appear legitimate from someone you know. 

Smishing

Fraudsters send text messages from what seem to be legitimate sources. These text messages include malicious links or phone numbers to steal your personal and banking information. This is also known as SMS phishing.

 Spear phishing

Fraudsters send emails to specific people in an organisation to get more data and hack their systems. These emails are usually personalised to make you believe you have a relationship with the sender.

 Vishing

Fraudsters try to have a phone conversation claiming to be from a reputable company. The call is often an automated voice message stating you owe money to the government or a financial institution. This is also known as voice phishing. 


Online Banking & Mobile App Safety Tips


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