Whether it's a new or replacement card, you can quickly activate your credit card through our Online Banking or Mobile App. Make your first transaction at any point-of-sale terminal using your PIN. After that, you're all set for contactless payments. Remember, your PIN is personal and should never be shared with anyone.
Keep track of your credit card activity instantly with real-time transaction alerts. These notifications help you manage your spending, monitor purchases, and quickly detect any unauthorised transactions - giving you greater control and peace of mind.
How to: Turn on transaction alerts
If your Credit card is lost, misplaced or you notice unauthorized charges, you can easily freeze your card through our Online Banking or Mobile App. This prevents further transactions, giving you peace of mind. If you suspect fraud, be sure to contact our Card Centre immediately for further assistance.
If your Credit card is damaged or misplaced, you can easily request a replacement card through our Online Banking or Mobile App. No need to visit a branch - simply submit your request and we'll take care of the rest.
How to: Replace your card
Easily make payments to your Credit card through our Online Baning or Mobile App. Once your payment is successful, you'll have instant access to your available funds - no waiting, no hassle.
Noticed an unauthorised transaction on your card? File a dispute via our Online Banking or Mobile App. Our secure dispute process ensures that your concerns are reviewed quickly.
Get rewarded while using your Visa Credit card. Earn one reward point for every US $1 (or local equivalent) of purchases with your Visa Credit card. CIBC Caribbean Silver Visa, Visa Gold, Visa Platinum, bizline Visa Business and Mastercard Standard, Gold and Black credit cardholders are automatically enrolled in the CIBC Caribbean My Rewards Programme.
Redeem your points online or for travel, even contactless.
Whether it's a family member or someone you trust, they'll enjoy the same benefits while you stay in control.
Use the below forms to add a Cardholder to your personal Credit Card:
| General | For clients in Jamaica |
| Additional Cardholder Application Form | Additional Cardholder Application Form |
| For a minor (persons 17 years and under) - Additional Cardholder Application Form | For a minor (persons 17 years and under) - Additional Cardholder Application Form |
Experience convenient banking with the CIBC Caribbean Mobile App on the go.
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Looking for extra guidance? Visit our Ways to Bank Hub - your go-to destination for step-by-step guides and tutorials. From managing your card to exploring all the features of online banking and mobile banking, we've got everything you need to bank smarter. Dive in and disvover how easy banking can be!
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