Online Banking & Mobile App

Bank anywhere, anytime with CIBC Caribbean's digital banking services

Perform your free* day-to-day banking, securely & conveniently with Online Banking or our Mobile App

Features

Pay bills (e.g. school fees, utilities, etc)
Initiate account opening process
Credit card payments
View account, card and loan balances
Transfer funds between personal CIBC Caribbean accounts
Transfer funds to other CIBC Caribbean clients
Transfer funds to other local banks*
File a credit card dispute
View account, card and loan balances
Update your contact information
Wire funds across the world**

* Transfers performed using Instant Payments are free. There is a fee for Urgent transfers

Register for Online Banking to bank on your desktop or laptop. Download our Mobile App to bank via tablet or mobile device. It's easy, convenient and secure.

_{Online Banking Terms & Conditions}

App Store

Google Play

Introducing our new Digital Banking features

Release 5

Track

Easily track your credit card limit
Our new update allows you to see your credit card limit

We have also upgraded your experience to allow you to easily identify whether you have exceeded your credit limit or have overpaid your balance.

Disputes

Dispute transactions on closed cards
Uncertain of a transaction on a closed or cancelled card?

With the update, you are now able to submit a dispute for a transaction on a card that was previously closed or cancelled, even if the card does not appear in your accounts list.

Monitor

Monitor your credit card spend
Are you a secondary credit cardholder?

Our new update allows you to monitor your credit card spend by displaying your credit card limit.

Transfer

Transfer with even greater ease
Your transfer limits have been increased!

^{Applicable to clients in The Cayman Islands only.}

Transfer more to family and friends, locally or abroad without visiting a branch.

^{This feature excludes Sure Start accounts and persons 60 and over.}

Learn about our convenient digital banking features.

Online Banking/Mobile App Basics

Check balances and track transactions

Stay connected to your finances

Check balances on your
- savings
- chequing
- loan accounts
- & credit cards

Track all transactions on your
- savings
- chequing
- & credit cards

Visit our Digitial Banking How To page to learn more >

Paperless Statements

View your statements online

Conveniently view and download your account or credit card statements whenever you need
Protect the environment
To view your statements
- Log in to Online Banking
- Go to ‘Statements’
- Select the account and statement period
- Download the pdf of the statement selected

Visit our Digital Banking How To page to learn more >

Free data

We're zero-rated on the Digicel and FLOW networks. When Digicel and FLOW clients visit, bank or apply for a product on our sites, they will not incur data charges. Learn more here >

Digicel - Antigua | Barbados | St. Kitts & Nevis | St. Lucia

FLOW - Antigua | Barbados | British Virgin Islands | Cayman | Jamaica | St. Kitts & Nevis | St. Lucia | Turks & Caicos Islands

Pay bills

Pay bills across a variety of billers

Pay your utilities & insurance, school fees and more.
Get automatic credit when you pay your CIBC Caribbean credit card online or via the mobile app
Add billers quickly.
Pay bills using a unique code (Bahamas only)
Schedule recurring payments so your bills are paid on time.
View your monthly bill balance on select billers
Get more information on making bill payments here >
Visit our Digital Banking How To page to learn more >

Transfer funds - locally and internationally

Make local transfers

Transfer money between your same currency chequing and savings accounts
Use our 1^stPay service to transfer funds to other CIBC Caribbean clients using a mobile number, email address or unique QR Code.

Find out more about our 1^stPay service here >

Perform transfers to other local bank accounts

Get more information on transferring funds to other banks here >

Send international transfers

Perform wire transfers to nearly every country in the world. Here are a few tips to wire like a pro!
Use 1^stSend as a less expensive wire payments options
Get more information on transferring funds internationally here >

Visit our Digital Banking How To page to learn more >

Credit and Debit Card Management

Easy Card activation

You can activate your cards easily with Online Banking and our Mobile App

With the added convenience of activating your Visa Debit or Credit Cards via Online Banking and the Mobile App, there is no need to visit the branch or call us to activate your card.

Cardholders simply need to follow these easy steps:
Log in to Online Banking or our Mobile App
Select “Manage My Cards”
Select “Activate my card” and follow the on-screen instructions
Select a PIN during the activation process

Manage access to your debit and credit cards

Freeze your card if it is lost or stolen

Get card transaction alerts

Receive real-time alerts for debit and credit card transactions

Online security

An extra layer of security for your banking transactions.

You will be prompted to enter a one-time verification code before you complete a sensitive transaction that requires greater protection,.
After your password, it serves as a second check to make sure it’s really you accessing your account.

Learn more about how you can protect yourself and your money by enabling 2 Step Verification here >

Manage access to your debit and credit cards

Freeze your card if it is lost or stolen

Get card transaction alerts

Receive real-time alerts for debit and credit card transactions

Frequently Asked Questions

You are now leaving CIBCFCIB.com

You have selected a link that will take you to a site maintained by a third party who is solely responsible for its contents.

CIBC Caribbean provides this link as a service to website visitors. CIBC Caribbean is not responsbile for the privacy policy of any third party websites. We encourage you to read the privacy policy of every website you visit.

Click 'cancel' to return to CIBC Caribbean's site or 'continue' to proceed.